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January 1, 2018

Direct Access to Azure and AWS

Birmingham, AL - We're excited to announce the availability of Amazon Web Services (AWS) Direct Connect and Microsoft Azure ExpressRoute connectivity through TekLinks’ multiple data centers. TekLinks’ clients can now directly access AWS and Azure cloud services over a private, enterprise-grade network connection. With Azure ExpressRoute and AWS Direct Connect, clients will experience low-latency connectivity, enhanced network security, reliable network performance, and reduced data transfer costs.

These two options will provide connectivity between a customer’s network and an Azure ExpressRoute or AWS Direct Connect location. TekLinks customers can privately access Azure ExpressRoute and AWS Direct Connect through high-performance, SLA-backed connections via the TekLinks’ five data centers located throughout the Southeast. Azure ExpressRoute and AWS Direct Connect provide a private, low-latency alternative to connecting over the public internet or backhauling from a corporate data center. The Azure and AWS cloud services platform offers compute power, database storage, and content delivery to enable hybrid-IT solutions.

“Direct access is increasingly important to business leaders who are looking to advance their cloud strategies by incorporating public cloud services into their existing architectures,” said TekLinks President Don Monistere. “We’re excited to combine the Azure and AWS options with TekLinks’ data centers to enable our clients to deploy hybrid cloud architectures and gain higher levels of security and performance.”

August 16, 2017

TekLinks Responds to Recent Cyber Attack

Birmingham, AL - A cyberattack was recently discovered that affected a limited number of customers, reports IT service provider, TekLinks. The threat was identified, researched and promptly remediated by the company.

"We regret any inconvenience or alarm this has caused our customers. We immediately contacted our customers who may have been impacted by this threat, and promptly resolved the reported issue," says CEO Jim Akerhielm. “Customers who have not been contacted, were not impacted.”

TekLinks infrastructure was not breached and there is no evidence that any files were actually exfiltrated or viewed during the attack. The incident combined two common cyberattack strategies: a brute force attack on an external customer server, and ransomware. Brute force refers to a trial and error hacking method that attempts to decode encrypted data such as passwords or PINs. Ransomware is software designed to lock data in exchange for a ransom to release the data.

“This incident targeted a small number of our customers,” says Akerhielm. "We are proud of our technical team who identified this threat and remediated the situation quickly. While there is no guaranteed protection for internet-based systems, we are continually focused on ways to improve threat detection and response."